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Frequently Asked Questions 

Does insurance cover virtual therapy?

For most your insurance will cover virtual therapy, however, we encourage you to contact your insurance provider to verify that it is covered.

What insurance do you accept?

We accept most insurances.

How do I connect with my provider? What video communication tool do you use and is it secure?

You will have a video session with your provider. You will talk in a virtual space think about a tool like skype or facetime. You will receive a link via email sent to you to access the session. 

Do you record our therapy session?

We do not record the sessions. 


Can Teletherapy substitute for in-person? 

The providers who work through Access Healthcare Services and On Call Clinicians are licensed and credentialed therapists and medical providers. The services provide similar benefits,  in some cases, these are not fully capable of substituting for in-person healthcare in every case

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